@Krystal.... You have no idea how the account thieves work ... but I'll give you an example ...
Suppose you have a trusted friend in messenger. A friend of those who if he asks something to you, you first give it to him and then questions why. Someone that everyone appreciates him and all have for an excellent person.
Now suppose that your friend's acc was stolen and this friend send you in messenger: "please, would you lend me your acc for a few minutes"? And you lend it to him, because you trusts him.
And it turns out that a few minutes ago your friend´s messenger, forum account and email was hacked, but you did not know.
And your acc is stolen.
You have been the victim of a fraud. Like millions of people in this world, businessmen, professionals, ordinary people, no one is free to be deceived, no matter how smart you think you are.
Now, Tacticsoft will not do anything to return your account in 90% of cases, because they believe that if you voluntarily gave your password, then you have no right to claim. It's like saying, a thief entered your home because you left the door open, then we're not going to do anything with the thief, it was your fault. But it's not like that.
Important thing about all this is, that you should never think that people who deliver the password do so out of stupidity. Many do it because they are good people, because they have no evil, because are not distrustful. And remember that no one, not the most cautious or distrustful of all, is free of fraud.