UPDATE: Valentine's Day Sale


#1

PIlots,
We had an issue today with the 25% off Token Packages today on mobile.
The sale has since been replaced with 25% extra tokens on token packages.

If you purchased the 25% off package please send us the receipt of purchase to supermechs@tacticsoft.net and the support team will take care you.
It may take some time to get to all the support email so please be patient.

Thanks for understanding.


#2

Hello! Why do tokens discounts work only for those who buy by paypal?


#3

Do you know that 25% off isn’t equal to bonus 25%?
125% tokens is like 20% off. 25% off is like 133% tokens.


#4

It worked on Web purchases but not on mobile.


#5

We understand that. However, this is the sale we can use at this time.
Hopefully, we can fix the sale and use it again in the future.


#6

hi Sarah!

I play on a computer (no mobile) and buy through Fortumo. I still get the same amount of tokens for the same price.

I suggest that we can send proof of purchases and that we be credited with the bonus.

Thank you.


#7

We got a problem sarah, seems the 25% tokens are not given on the buy!

Edit: Just realize the post is about it, good work thought.


#8

Send into support and they will help you.


#9

Right. Thank u. I’ll see which documentation they need as proof of purchases. Fortumo takes between 48 and 72 hours to send the information and the telephone company maybe 24 hr.


#10

if you have spare time you might as well check your email , i have been waiting 4 days for an asnwer


#11

What email address did you send a message to? I will check.


#12

support@tacticsoft.zendesk.com

@Sarah247