It happens … some say … that some accounts have blocks for certain items.
Others say that there is a bug that prevents certain players from obtaining platinum plates …
The truth is that there are players who have invested a lot of money since the beginning of update and have not obtained any.
Finally, I was able to get 2, after 6 months. Apparently they fixed me something. But there are people who keep buying boxes and nothing.
This motivates some players to want leave the game, because now, without these platinum plates you are not competitive.